The 2-day interactive training program is meant for first level managers whose responsibilities include managing other people. It is quite common that good specialists are promoted to fulfill the role of a manager. It appears too often that they lack knowledge and skills to act as a successful first-level leader.
The training course aims to provide insight into management and addresses the following topics:
- Roles and resposibilities of the first level manager;
- Managment as a process, PDCA (plan-do-check-act) management cycle;
- Communication skills in management;
- Assertiveness skills in management;
Detailed description of this training course is currently not available in English. Please contact us for more information.